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    Support

     

    Please visit Sector 3 forum if you have questions about the game.

    You will find numerous answers to commonly asked questions in the section Frequently Asked Questions “FAQ” and in the section Community Support.

     

    If you cannot find the answer / solution to your concerns, you can ask the forum or contact support via the HelpDesk. To answer your question, we need the following information:

    • Detailed system specifications
    • Model and name of controllers being used
    • Details regarding the error that occurred, including error codes as well as solution steps that already have been taken

     

    We will do our best to help you solve any problems. We also appreciate constructive contributions.

     

    The customer support via HelpDesk is given in English. Please note that only inquiries written in English can be answered. Many Thanks!

     

    For other questions not related to the game RaceRoom Racing Experience please contact: info@raceroom.com

    Contact

    Germany / International

    General

    E-Mail: info@raceroom.com

    RaceRoom Entertainment

    Industriestraße 13

    6343 Rotkreuz – Switzerland

    Sales

    E-Mail: sales@raceroom.com

    Phone: +49 7971 / 9630-180

    Mobile Event Concepts

    E-Mail: events@raceroom.com

    Phone: +49 7971 / 9630-181

    Press & Marketing

    E-Mail: marketing@raceroom.com

    USA

     

    Event Rental & Sales

    E-Mail: info@raceroom.us

    Telefon: +1 855 321 7223

    RRE Events & Consultancy North America LLC

    300 W Pontiac Way, Clovis

    CA 93612

    United Arab Emirates

     

    Pole Position Events Management

    E-Mail: info@p-1.me

    Phone: +971 (0) 4 3721160